Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days.

Shipping Times

Shipping times vary depending on the destination and product. Most orders are expected to arrive within approximately 7–20 business days after processing.

Please note that shipping times may occasionally be affected by carrier delays, holidays, weather, customs, or other factors outside of our control.

Order Tracking

When tracking information is available, it will be provided by email.

Incorrect Addresses

Customers are responsible for providing the correct shipping address when placing an order. Please contact us as soon as possible if you need to make a change.

For shipping questions, contact support@novanestshop.com.